Solution Engineer

What do we do?

We are on a mission to expedite the AI-age by providing critical tooling infrastructure for engineers to build high accuracy AI models. Our first product is providing high-quality annotations-as-a-service for Autonomous AI (self-driving cars, drones, industrial robots). We're backed by YCombinator, SAIF Partners & Google Launchpad. In the last 18 months, we've established ourselves as a market leader created 200M+ annotations, grown 12X in top line, acquired 50+ enterprise customers across 10+ countries including Didi, Daimler, Ford, Samsung etc.

Why is it important?

High-quality training data is quintessential to improve the precision of ML algorithms. Forbes estimates ML engineers spent 70% of their time in pre/post processing & data management steps. Companies need to build sophisticated tooling (supporting all forms of sensor data), hire and manage hundreds of skilled people to ensure high quality labeled data. Our autonomous driving customers estimate 1 hour of video data needs 800 man-hours of manual human work. Today, at the wake of autonomous car industry only few million kms of data has been labeled and 10x more will be collected before the world sees them on road. Like DevOps is critical to tech implementation, AI Ops will be a big challenge as AI development commercializes in next 5-10 years. We aim to become an AI data platform, a critical part of AI infrastructure stack.

Join us to witness & influence the unfolding of AI, which is the largest technology wave the world will ever see.

 

Role description:

You will be the technical expert within the fulfillment team. You will be responsible to understand the product capabilities and constraints and configure the product to execute projects. You will also have to figure out innovative solutions in scenarios when product doesn't support the project requirements and write scripts to fulfil those requirements.

 

Responsibilities:

  • You will work closely with the project management team in designing technical solutions for client requirements.
  • You will write scripts (Python, JS) for requirements which are not directly supported in the product
  • Troubleshoot and perform root cause analysis for issues faced during project execution. You will also identify and provide timely workarounds and solutions when possible.
  • Work with the clients to help them integrate our APIs
  • Drive operational efficiency by writing scripts & APIs (Python, JS) to automate day to day work.
  • Work closely with software engineers and product management team to understand new product capabilities and identify, prioritize and fix customer issues or code bugs.
  • Actively document whatever you do to make your work reproducible.

 

Requirements

  • 6 months to 1 year professional Python experience with experience in writing automation scripts
  • Systematic problem solving skills coupled with a strong sense of ownership and drive.
  • Bachelor's degree in Engineering. Computer Science is preferred.- Expertise in writing SQL.
  • Ability to multitask and work smart.
  • Good communication skills with experience in presenting data driven insights- A never ending desire to grow and learn.
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